Legal
Terms of Service
Last updated: March 2026
These Terms of Service ("Terms") govern your use of the BorderPlex AI website at borderplex.ai. By using our website, you agree to these Terms.
Our Services
BorderPlex AI provides web design and AI integration services for small businesses. Our website serves as an informational and lead-generation platform where you can:
- Learn about our services and pricing
- Contact us through our contact form
- Chat with our AI assistant for information about our services
Use of Our Website
When using our website, you agree to:
- Provide accurate information when submitting forms
- Use the website for lawful purposes only
- Not attempt to interfere with the website's operation or security
- Not attempt to manipulate, exploit, or misuse our AI chat assistant
AI Chat Assistant
Our website includes an AI-powered chat assistant. By using it, you understand that:
- The assistant is powered by artificial intelligence and may occasionally provide inaccurate information
- The assistant provides general information about our services — it does not constitute a contract, proposal, or binding agreement
- Pricing and service details shared by the assistant reflect our current offerings but are subject to change
- Final pricing and service agreements are confirmed directly with our founder, Xochitl Castrejon
- You should not share sensitive personal information (credit card numbers, Social Security numbers, passwords) through the chat
- We reserve the right to limit or disable chat access if it is being misused
Contact Form Submissions
When you submit a contact form:
- You consent to being contacted by BorderPlex AI regarding your inquiry
- We will respond within 1-2 business days
- Submitting a form does not create a contract or obligation to purchase services
Intellectual Property
- The content, design, and code of the BorderPlex AI website are owned by BorderPlex AI
- You may not copy, reproduce, or distribute our website content without written permission
- Our name, logo, and branding are the property of BorderPlex AI
Pricing and Services
- All pricing displayed on our website is current at the time of display and is subject to change
- Pricing on the website is for informational purposes — final pricing is confirmed in a service agreement between you and BorderPlex AI
- We reserve the right to modify our services and pricing at any time
Limitation of Liability
BorderPlex AI provides this website and its features (including the AI chat assistant) on an "as is" basis. To the fullest extent permitted by law:
- We are not liable for any damages arising from your use of the website
- We are not liable for inaccuracies in information provided by the AI chat assistant
- We are not liable for any loss of data submitted through our forms, though we make reasonable efforts to securely store and deliver all submissions
- We do not guarantee uninterrupted access to the website or chat assistant
Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms shall be resolved in the courts of El Paso County, Texas.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms:
- Use the contact form on our website
- Email: office@borderplex.ai (coming soon)
- BorderPlex AI, El Paso–Las Cruces border region